Free for every Nigerian ยท by CitiBIM

Building safer, smarter and stronger communities together.

Know what is happening within 200 metres of you, report local issues in a tap, and get trusted updates from the neighbours around you. All in one free app.

200mLocal awareness
FreeFor every resident
VerifiedCommunity-validated

Powered by CitiBIM ยท Nigeria's leader in the built environment

Geospatial IntelligenceInfrastructure EngineeringRenewable EnergyDigital ConstructionSustainability
How it works

See it. Understand it. Improve it.

A simple, powerful loop, driven by the people who know your neighbourhood best: the ones who live in it.

01 ยท SEE

One tap to report

Spot a problem? Raise a Red, Amber or Green alert from a single, simple screen. No forms, no fuss.

02 ยท UNDERSTAND

Trusted, not noisy

Reports are confirmed by verified residents nearby, so what you see is real. Accurate updates rise to the top.

03 ยท IMPROVE

Things get fixed

Issues reach the right authority with a precise location. Resolutions are tracked, and wins are shared with everyone.

The reason to open it daily

Community Pulse

A living dashboard of your neighbourhood. Not just alarms when things go wrong, but a clear daily picture of how your community is doing.

โšกStable

Power supply

On, 6h today
๐Ÿ’งLow

Water supply

Tanker 2pm
๐ŸŒง๏ธHigh

Flood risk

Rain 4pm
๐Ÿ›ก๏ธCalm

Safety

No alerts

Plan your day around what is really happening

From your morning commute to the evening rains, Community Pulse keeps you a step ahead. Check power before you charge up, water before you store, and flood risk before you travel.

Every status is built from verified reports by the people right around you, refreshed in real time.

Why it matters

Stronger together than alone.

One person noticing a problem can only do so much. A whole neighbourhood, sharing what it sees and confirming what is real, changes everything.

On your own

  • You hear about danger too late, or not at all
  • Endless alarms you cannot tell apart or trust
  • No way to know if a warning is real
  • Problems get reported into a void
  • Nothing improves, and nothing is remembered

With your community

  • Neighbours look out for one another
  • A clear daily picture: status, updates and wins
  • Every report confirmed by people nearby
  • Issues reach the right people, and get tracked
  • Your area builds knowledge that lasts
A signal everyone understands

Three levels of urgency. Clear categories underneath.

A colour tells you how urgent something is. A category tells you what it is. One glance, and you know whether to act now, stay aware, or simply stay informed.

Red, CriticalImmediate threat to life. Alarms everyone nearby.
Amber, CautionA hazard or disruption developing. Stay aware.
Green, UpdateCommunity news, all-clears and resolved issues.

Clear by design

Three colours keep the urgent signal instant and unmistakable. Everyday reports like a faulty transformer, a fixed road or a child reunited flow into their own categories, so the important things never get lost in the noise.

InfrastructurePotholes, drainage, streetlights, transformers, water, buildings
EnvironmentFlooding, pollution, illegal dumping
CommunityLost child, missing person, events, volunteers
SafetyCrime, fire, emergency
More than alerts

Not just "something's wrong." A platform that helps fix it.

Community Shield turns what neighbours notice into trusted local intelligence, and into action.

Neighbourhood Health Score

Every area gets a living score out of 100, built from six dimensions: safety, infrastructure, environment, utilities, mobility and community engagement. The geo-intelligence estates, governments, investors and developers can all track.

Community Projects

Drainage cleanups, borehole repairs, road patching, tree planting, security watch. Residents volunteer, donate and track progress, turning reports into real fixes.

ShieldCode addresses

A precise, shareable code for any 6ร—6m spot in Nigeria, like a postcode for everywhere. Register your home or office to join your community, and help anyone find exactly where help is needed.

For authorities, the Community Resolution Board turns all of this into proof of impact: open issues, average resolution time, and a public trust score.

Our 2030 goal

A connected community in every corner of Nigeria.

Nigeria is going digital fast, and the need has never been clearer. Community Shield puts trusted local information in the hands of the people who need it most.

87%
of Nigerians projected to own a smartphone by 2030, among the fastest adoption rates in Africa.
Source: industry forecasts, 2025
5.2m
people were affected by flooding across 35 states in 2024, with over 1.2 million displaced.
Source: NEMA, 2024
200m+
population in Africa's most populous nation. Young, mobile and ready to connect.
Source: national estimates, 2025

What we aim to deliver by 2030

Ambitious, measurable goals as communities across Nigeria come on board.

10m
residents connected and verified
1m+
safety incidents flagged early
500k
infrastructure faults reported and fixed
1,000
communities actively connected
Affordable & clean energyFaster reporting of outages and faults helps utilities restore power and plan reliable supply.
Industry, innovation & infrastructureLocated, verified data on roads, water and power helps build resilient infrastructure that lasts.
Climate actionEarly flood and hazard alerts protect lives and livelihoods as climate risks rise.
For Authorities & Operators

The Authorities Dashboard.

A secure platform that turns thousands of verified resident reports into clear, actionable intelligence for your jurisdiction. Pinpointed on the map, confirmed by the community, and yours alone. Respond faster, plan smarter, and prove impact. Resident data is never identified and never sold.

Utilities

Outage and fault intelligence, mapped and verified.

  • AEDC and other DisCos
  • State Water Boards
  • Gas and pipeline operators

Government

Local and state oversight of services and works.

  • Local Government Councils
  • State Ministries of Works
  • FCTA and State Urban Boards

Emergency & security

Faster situational awareness for responders.

  • NEMA and SEMA
  • Federal and State Fire Service
  • Police and emergency call centres

Roads & transport

Hazard and condition reporting across networks.

  • FERMA
  • State road agencies
  • FRSC and traffic authorities

Environment & planning

Flood, waste and environmental insight.

  • State Environmental Agencies
  • NESREA
  • Town planning and OSGOF

Estates, markets & clusters

Private operators managing shared spaces.

  • Estate and facility managers
  • Market and mall associations
  • Business clusters
Who it's for

Free for residents. Powerful for partners.

Residents & communities

  • Always free, forever
  • Live Community Pulse
  • Report and track local issues
  • Trusted neighbour updates

Government & utilities

  • Authorities Dashboard
  • Outage and service insight
  • Faster, targeted response
  • Analytics and API access

Estates, markets & business

  • Cluster monitoring
  • Infrastructure status
  • Resilience planning
  • Community engagement

We never sell alerts or resident data. Partner dashboards and analytics fund the platform so it stays free for citizens, forever.

Questions & answers

The questions people ask us most

Honest answers about how Community Shield works, what it does today, and how we keep it trustworthy.

Will the authorities actually respond?

Sometimes they will, and faster, because a verified, community-validated report reaches the right desk with a precise location instead of getting lost. But we are realistic about the Nigerian reality: sometimes the response is slow, or doesn't come. That's exactly why Community Shield is built to give your community agency either way. When you report an issue, the relevant authority is notified, and your community can also start an intervention project around it, volunteer, pool donations, and track the fix to completion. If the transformer blows and the response would take forever, the neighbours who rallied to fix it themselves now have a tool to organise, fund and record that effort.

How do you stop fake reports and misinformation?

This is the concern we take most seriously, because we've all seen how fast fear and rumour spread online. Community Shield is built so that a single voice can't manufacture an incident. Every report is co-validated by other verified neighbours nearby, who are prompted to confirm or dispute what they can actually see. Each person carries a reliability score that rises with accurate reporting and falls with inaccurate or disputed reports, so a trusted, on-the-spot confirmation counts for far more than an anonymous claim. Reports from outside your own community are held for extra review and verification unless your reliability is already high. The system is designed to distinguish honest mistakes from deliberate misuse, and repeated false reporting is designed to carry escalating consequences for the account responsible.

What if someone reports something that's already been reported?

You won't end up with ten separate alerts for one pothole. Community Shield groups reports about the same thing in the same place into a single incident on the 6ร—6m grid. The intent is that when you go to report something already flagged nearby, you're shown the existing report and invited to verify and support it instead of creating a duplicate, so the community's attention stays on one trusted alert rather than scattered across many.

What can I attach to a report โ€” photos or video?

You can add up to three photos to a report, or none at all. A report doesn't depend on media to be useful, because nearby neighbours are prompted to verify it regardless. Photos are kept for a while when they matter to an incident, but the identity of the person who reported is never revealed to other residents.

Is my identity and data private?

Yes. Your identity as a reporter is never shown to other residents โ€” neighbours see the verified report, not who made it. Authorities and partners only ever see aggregated, anonymised intelligence scoped to their area and remit; they never see individual identities, and alerts and resident data are never sold. We verify that one real person holds one account, but that verification is kept private and is not exposed in the app.

Why do I need to verify my identity to use it?

Verification is what keeps the whole network trustworthy. By confirming that each account belongs to one real person, Community Shield shuts out bots and fake accounts that would otherwise flood it with false reports. The check is done through a licensed partner, your underlying ID number is never stored in plain form, and your verified status is never put on display.

What's a ShieldCode?

A ShieldCode is a short, shareable code for any precise 6ร—6m spot in Nigeria, like a postcode for everywhere โ€” even places ordinary addresses don't reach. It lets you pinpoint exactly where help is needed, register your home or office to join its community, and share an exact location with neighbours or responders. Codes look like EJ7-KSJ-8ZB6 and are easy to read out or text.

Does it cost anything?

Community Shield is free for residents and communities, and built to stay that way. The platform is funded by partner dashboards and analytics for governments, utilities, estates and businesses, and by donations to community projects, never by selling resident data or alerts.

How do authorities and organisations get access?

Organisations such as utilities, government agencies, estates and institutions register for a verified dashboard. Access is granted only after the organisation is vetted, and is scoped to their region and the kinds of reports that fall under their remit, so each partner sees only what's relevant to them, fully anonymised. This is what lets a hospital, a water board or an estate each receive exactly the reports they should, and nothing they shouldn't.

Join your community on the Pulse.

Download Community Shield free and help build a safer, smarter, stronger neighbourhood, wherever you are in Nigeria. Sign up once with your NIN and you are ready.

Your neighbourhood, working better.

Be one of the first communities on Community Shield. Download free today and bring your neighbours with you.